If for any reason you are not completely satisfied with your purchase within the first sixty (60) days, you may return it for a refund or immediate replacement.
Please note that products must be unworn and in the state you received them. A small 10% restocking fee on the entire value of the order will be applied when returning the goods to us.
If you need to return a product you can use our automated refund procedure by clicking here.

Please note that a refund may be asked only by clicking on the above link and by following the online procedure.
If you need further assistance, you can contact us by:

e-mail: customer.service@raffaelloties.com
live chat ! - the fastest way to contact us (click on the link at the bottom of the page)